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Sales Administration Assistant (M/F)

We are a leading digital healthcare publisher, formed through the merger of Dentalsoft and Orthalis. We’ve been supporting dental and orthodontic professionals for many years.

You will be joining a team of 120 employees spread across several locations—Taluyers, Dijon, and Pau—as part of a process of transformation and consolidation.

As part of our growth, we are looking for a sales administration assistant.

Your role

Reporting to the Director of Administration, Finance, and HR, you will join the Sales Administration department, where you will work alongside another sales administration assistant. Together, you will ensure the smooth operation of our billing cycle and handle all administrative aspects of sales, from order processing to collections. Serving as a key liaison between the sales, logistics, and accounting departments, this role is essential for securing our revenue and ensuring impeccable customer satisfaction as we continue to streamline our systems.

Your main tasks

  1. Enter and track customer purchase orders.
  2. Prepare and issue customer invoices in accordance with purchase orders, contracts, and current pricing terms
  3. Verify that billing data (item numbers, quantities, prices, customer contact information) is accurate before issuing the invoice. (Contractual and commercial aspects).
  4. Track incoming payments: issue customer direct debits, reconcile payments, and match them with issued invoices.
  5. Process requests for corrections or refunds related to sales services and the customer.
  6. Handle customer complaints; follow up with customers regarding unpaid or overdue invoices, in accordance with the established follow-up process.
  7. Forward the billing documents to the accounting department for posting and closing.
  8. Manage customer contracts and amendments; update customer data in the information system (ERP/CRM): contact information, payment terms, and product codes.
  9. Produce dashboards and metrics for tracking billing and sales administration (billed revenue, outstanding balances, payment terms, and contract management metrics).
  10. Serve as the liaison with the logistics department and collaborate with the sales and operations teams to track customer accounts.
  11. Assist with administrative follow-up related to overhead costs
  12. Review and approve expense reports to ensure compliance with established internal procedures.
  13. File invoices and supporting documents in accordance with legal requirements (e.g., digitization, electronic invoicing, customer portals, GDPR, etc.).

Profile required

You have proven experience in sales administration or accounts receivable management and are looking to join a rapidly growing organization. With a strong commitment to customer service, you are eager to help develop our management tools.

Expertise

  • Proficiency in management tools: You are proficient in an ERP invoicing system (such as Sage, Gescom, Cegid, SAP, or equivalent).
  • Billing Expertise: You have a thorough understanding of billing rules and VAT principles.
  • Accounting Management: You have a solid understanding of accounts receivable, including tracking payments and managing delinquent accounts.
  • Office software: You are proficient in Excel for tracking activities and creating dashboards.
  • Customer Relationship Management: You are comfortable communicating in writing and over the phone.
  • Quality Control: You exercise great diligence in verifying billing data to ensure that issued documents are compliant.

Interpersonal Skills

  • Diligence and organization: You have an eye for detail, are highly organized, and know how to manage your daily priorities.
  • Versatility: You are able to handle multiple projects simultaneously while remaining responsive to customer requests.
  • Diplomacy and Communication: You are able to demonstrate tact and diplomacy, particularly when it comes to debt collection and follow-ups.
  • Teamwork: You enjoy working in pairs and collaborating across departments with other teams.
  • Discretion: You demonstrate the confidentiality required for handling sensitive data.
  • Adaptability: You are comfortable with digital tools and motivated by the challenges of digitization.

Why join us?

By joining our team, you’ll be part of a company on a human scale that combines the strength of a large group with the agility of a rapidly evolving organization. You’ll play a key role in a stimulating environment where your attention to detail will directly contribute to the group’s operational performance.

This position is ideal if you...

  • You enjoy working with customers and know how to balance firmness and diplomacy to maintain a relationship based on trust.
  • You are known for your team spirit and enjoy working with various departments (sales, accounting, logistics).
  • Look for a versatile role that combines administrative tasks, financial management, and tool improvement.
  • Would you like to put your skills to work on a meaningful digital transformation project?

👉 Terms and Conditions

  • Permanent Contract – Supervisory/Technical Staff – 35 hours
  • Meal Voucher
  • Position based in Taluyers (69)
  • Salary range: 28K to 31K
  • Start Date: September 2026

Please send your resume to the HR department: recrutement@dentalsoft.fr